Booking conditions

AGE RESTRICTIONS: To rent a vehicle you must: have 4 years’ driving experience and be at least 22 years old.

RENTAL PRICE: The rental price is based on the number of days and, in exceptional cases, the number of kilometres driven. The minimum rental period is 24 hours, starting from the time the car is picked up from the rental point or delivery point.
Included in the price: full insurance package, VAT is payable, in accordance with the laws in force in the Republic of Lithuania. The rental price depends on the group of the car you choose. When travelling abroad, you should always inform the company of your planned route and sometimes the rental price may be increased due to the high mileage planned.

PAYMENT: The rent can be paid by cash, bank transfer, debit or credit card. VISA (VISA ELECTRON) and MASTER CARD (MAESTRO) cards are accepted.

A VISA or MASTERCARD is required at the time of renting, which authorises the amount of money for the estimated rent and franchise amount. The credit card must have sufficient funds to cover all rental charges. In the case of a company renting a vehicle, a guarantee letter with an official registration certificate must be submitted in advance, at least one day before the start of the rental.

INSURANCE: All vehicles are covered by third party liability and CASCO insurance. In the event of an uninsurable accident, the liability for the rental of the car is between EUR 450 and EUR 650; in the event of theft, 10% of the value of the car. If you rent a luxury car, you are liable for: in the event of an uninsured accident, between €600 and €900; in the event of theft, 20% of the value of the car.
If you rent an 8-seater minibus: in the event of an uninsured accident, the liability ranges from €550 to €850; in the event of theft, it is 15% of the value of the car.

TENANT’S LIABILITY IN THE EVENT OF AN ACCIDENT: In the event of an insured event, the tenant’s liability is based on the amount of the freight charge. In the event of a non-insurable event, the Hirer shall be fully liable for damages caused to JND and to the other parties involved in the event.

The rented car is insured against:

  1. Carrying out passenger transport services for remuneration;
  2. To push or tow another car or vehicle;
  3. Carrying goods in violation of customs regulations or in any other illegal manner;
  4. Driving or allowing a person to drive while under the influence of alcohol, drugs or medicines;
  5. Participate in or prepare for a motor race;
  6. Driving on off-road roads or in places unsuitable for driving.

The Renter and any other authorised driver of the vehicle must do their utmost to protect the interests of the Renter and the Renter’s insurance company during the rental period:

  1. To obtain the names, addresses and telephone numbers of the persons and witnesses involved in the accident, the name and policy number of the insurance company, the make, model and registration number of the vehicles involved; To accept neither fault nor liability towards third parties at the scene of the accident; To leave the car unattended without taking care of its safety; To report the accident to the police immediately and not to leave the scene without obtaining a police permit and certificate;
  2. Notify JND staff of the accident by telephone or in writing within 24 hours;
  3. In accordance with the general conditions set out in the rental contract, the renter shall be liable for any damage caused to the car;
  4. In the event of a NON-INSURANCE accident, the Hirer shall be fully liable.

DRIVING RESTRICTIONS: Our rental vehicles can be used throughout the territory of the European Union without any restrictions, but you must inform JND in advance if you are going to travel outside Lithuania.
It is forbidden to travel to Belarus, Ukraine, Russia with JND’s rental vehicles without prior notification, unless the vehicle is rented with a JND driver.

FUEL: The rental price does not include fuel. The vehicle is rented with a full tank of fuel and the customer must return the vehicle with a full tank of fuel as well. If the customer does not return the car with a full tank of fuel, he/she will be charged a refuelling fee. Please contact the rental office for more details.

VEHICLE DELIVERY/RETURN: JND offers delivery and pick-up of vehicles from hotels, airports and other preferred locations. The delivery/pickup will be made within ±1.5 hours of the delivery/pickup time you specify in the booking system. This is also subject to current traffic conditions and rush hours. Delivery/pickup in Klaipėda at the requested address is free of charge on weekdays and during working hours. Outside working hours, on weekends and public holidays, or delivery of the vehicle in the vicinity of Klaipėda, an additional fee of EUR 20,00-30,00 may be charged by prior arrangement. In other cities in Lithuania or the Baltic States, this service is available by prior arrangement for an additional fee, depending on the cost of travel, fuel and maintenance. Please contact the rental office for more details.

ADDITIONAL CHARGES: The car registration documents, the technical passport and the insurance policy must be returned at the time and place specified in the vehicle contract. The fine for failure to return the documents is EUR 145.00 and upwards, according to the rates charged by the vehicle registration offices for the issuance of documents. Otherwise, you have the option of sending the documents via parcel service. In this case, your rental period will continue until the JND recovers the vehicle documents. Smoking is strictly prohibited in JND rental vehicles. Violations of this provision are subject to a cleaning fee of EUR 150.00. If the client has paid in advance for the rental of cars, minibuses, but fails to arrive at the agreed time and does not notify JND 24 hours before the start of the rental, JND reserves the right to apply a no-show administrative fee of EUR 50.00 for cars, EUR 60.00 for minivans and minibuses. After the rental, the car must be returned as clean as it was before the rental, if the customer returns the car unwashed and/or uncleaned, the customer will be charged a washing and interior cleaning fee.

Mileage restrictions: the total mileage for a single day must not exceed – 700 km, for a 14-day rental period – 3,000 km, for a 30-day rental period – up to 5,000 km. If you plan to cover more kilometres in a shorter rental period, the daily rental rate is subject to recalculation (in the ratio of the number of days rented to the planned mileage), please contact the rental office for more details.
If the RENTER exceeds the mileage within the limits of the rental period, a charge of EUR 0.13 per kilometre exceeded will be applied.

Returning the vehicle at a place not agreed: If you leave the vehicle at a place other than the one specified in the rental contract and do not inform the JND staff, a fee of EUR 30 or more will be charged on top of the rental price, either for the abandonment of the vehicle at a place not agreed, or according to the cost incurred by the JND staff for the collection of the vehicle. If the vehicle is returned later than the agreed time (more than 2 hours late), the customer must pay for the extra rental day.


If you want to change your reservation at the beginning of the rental period to a larger car or to extend the rental period, you can do so for an additional fee and subject to availability.


If you wish to cancel your reservation, you must inform us by email or by phone +370 679 02200.

If the reservation is cancelled the day before or on the day of the reservation, the cancellation fee is equal to the daily rental fee based on the daily rental price of the vehicle.

If the vehicle has been reserved for a longer period (more than three nights), if the reservation is cancelled on the day before or on the day of the rental, the cancellation fee may be equal to up to three days of the rental fee, based on the rental price of the vehicle per day.

If the cancellation is made more than 3 days before the scheduled start time of the rental, a cancellation fee of EUR 30 will be charged to the customer to cover our administrative costs. This fee will be deducted from the amount paid.

In case of no-show

If you do not turn up without giving prior notice of cancellation, we reserve the right to charge a no-show fee of up to €60 to cover our administrative costs and the forced downtime of the reserved car.

FORCE MAJEURE: In the event of unforeseen circumstances (accident or breakdown of the reserved car, minivan or minibus), JND reserves the right to cancel the reservation by giving the customer prior notice by email or telephone.


  • Navigation equipment TomTom Go (GPS) – EUR 6,00. per day / payable for a maximum of 10 days.
  • THULE Free Way bike rack – 6,00 Eur. per day for a maximum of 10 days.
  • MAXI Cosi child seat – one-off fee of EUR 15,00.
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